How can I activate my A330/A340.

Dear Sir/Madam,

I am writting this message because I cannot use my airbus A 330 purchase with FSX. I have message of the PDF which says :
"Status = Error Mismatch
An error occured during validation
licence file does not match this PC
please run preflight manager to correct
contact BBS technical support".

I have already check my preflight manager, and the product is activated. That's why I am writting here. I would like more information about the way to solve this problem.

Thanks a lot.

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